THE LITTLE THINGS, EXPLAINED

Questions?
Let’s clear things up.

From your first hello to privacy and account settings. Find the answer you need, then get back to being you.

Getting Started06

What is BeAnon?

BeAnon is an anonymous social chat app for adults 18+ that lets you talk privately with new people and become friends only when both of you choose. It is made by RR AI Labs Pvt. Ltd. in India and is preparing to launch on iOS and Android.

How does BeAnon work?

You set up a short profile and your preferences, get matched with someone for a private one-to-one chat, and decide afterwards whether to stay in touch. Matching considers both people’s age ranges, “Looking for” choices, available gender preferences and enabled distance limits. Interests help start conversations; they are not matching filters. Matching does not verify identity, age or intentions. A friend connection happens only when both people accept. See how BeAnon works.

Does BeAnon reveal my identity?

People you chat with see your chosen display name, gender, bio, interests, optional profile photo and any mood you make visible. Details you choose to share can identify you. Becoming friends does not automatically reveal additional identity details.

Is BeAnon free to use?

Reporting, blocking, ending a chat and deleting your account never require payment. Some versions of the app may include optional paid features. Where they do, the price is shown before you confirm a purchase.

Is there an age limit?

Yes. BeAnon is strictly 18+. By using the app, you confirm that you are an adult.

If we find that an account belongs to someone under 18, we will restrict and review it and delete its data, unless a specific legal or child-safety duty requires us to keep particular records. See our Child Safety Standards.
Do I need to sign up or create a profile?

You don’t need a phone number, email address or password. You set up a short profile: a display name of your choice, your gender, your age and at least three interests; a bio and a profile photo are optional. Your profile is shown to chat partners; authorised staff also have access to some account details. Keep your device secure. Linking a Google account is optional and can help you regain access to your account if you lose your phone; it is not shown to the people you chat with, and BeAnon does not read your Gmail.

Privacy & Anonymity03

Is BeAnon really anonymous?

You don’t need to give a real name, phone number or email address to start chatting. People you chat with see your chosen display name, gender, bio, interests, optional profile photo and any mood you make visible. Details you choose to share can identify you.

It is not absolute anonymity. BeAnon processes limited account, device, technical, chat, safety and moderation data to run the app, prevent abuse, investigate reports, enforce the rules and comply with the law.

People you chat with see your chosen display name, gender, bio, interests, optional profile photo and any mood you make visible. Details you choose to share can identify you. You should not assume you are invisible to BeAnon, our service providers or lawful authorities.
What information does BeAnon collect about me?

This is a summary, not a complete list:

  • The profile you set up, your settings and matching preferences
  • A pseudonymous account ID and a device identifier that ties the account to your phone
  • Your phone’s make, model, Android and app version, and the country set in its language settings
  • Messages, photos, videos and voice notes you send, and records of calls (not call audio)
  • An approximate location, rounded to roughly one kilometre, only if you turn on distance matching
  • Your Google email address, only if you link a Google account for recovery
  • A notification token, crash reports and limited usage counts
  • Reports and safety records

We don’t require your real name or phone number. See the Privacy Policy for what we collect, why and for how long.

Can BeAnon see who I’m talking to?

People you chat with see your chosen display name, gender, bio, interests, optional profile photo and any mood you make visible. Details you choose to share can identify you. To route messages and keep the service safe, BeAnon processes limited account, technical, chat, safety and moderation data.

Data is protected in transit using standard transport security. Chats are not end-to-end encrypted, and reported, flagged, safety-sensitive or legally required content may be reviewed where necessary. The reviewer tool shows report excerpts rather than a chat browser. Each submission can include up to 25 recent visible entries from both people.

Security & Encryption03

Are my messages private?

Messages are private from other users unless you choose to share them. Data is protected in transit using standard transport security. BeAnon does not currently offer end-to-end encryption, and reported, flagged, safety-sensitive or legally required content may be reviewed where necessary.

Message and media retention depends on service, safety, moderation, backup, legal and operational needs. BeAnon does not promise immediate deletion after delivery.

Message notifications show the sender’s name and a short preview of the message by default and are delivered through Google’s push service. You can turn previews off; this removes the message text from notifications, not the sender’s name.

What happens to messages after they are delivered?

Message retention depends on service, safety, moderation, backup, legal and operational needs. Reported, flagged, safety-sensitive or legally required content may be retained and reviewed where necessary. See the Privacy Policy for how long we keep data and why.

Delivery isn’t always guaranteed. Network or technical problems can sometimes stop a message getting through.
Is BeAnon secure against hackers?

We use standard transport security for data in transit and follow reasonable security practices. BeAnon does not currently offer end-to-end encryption, and no app can promise perfect security against every threat.

Keeping your phone secure, with a strong lock screen and OS updates installed, goes a long way towards protecting your BeAnon account.

Account & Device05

Can I recover my account if I lose my phone?

Possibly. If you linked a Google account to BeAnon, signing in with that Google account on your new phone can help you regain access to your existing account, and you can then see the conversations and media still retained for it. Recovery is not guaranteed, and it is still being verified before launch. You never need to give support your Google password, OTPs or recovery codes, and BeAnon does not read your Gmail.

Recovering access is not the same as recovering deleted content. An ended anonymous chat stays closed; recovery does not restore its revoked shared media. Saved text may remain read-only for reporting. Messages deleted for both participants, permanently deleted accounts, and deleted or consumed view-once media also can’t be restored. Unsent messages and local-only drafts are not recovered.

Does reinstalling the app delete my data?

No. Uninstalling or reinstalling the app doesn’t itself delete your account or your server-stored chat history, and it isn’t a deletion request. It also doesn’t guarantee you can get back in: after reinstalling, resetting or changing devices, you need to regain access to the same account through an available recovery option, such as a linked Google account, and recovery is not guaranteed.

To delete your account and data, use the Delete Account option in the app. See Delete your data.

How do I delete my account and data?

Choose Delete Account in the app and confirm. Deletion is requested inside the app only; it isn’t accepted by email. If you can’t open the app, regain access to your account first through an available recovery option.

Account deletion has a pending period during which normal use is unavailable; follow the deadline shown in the app. To keep it, return before the deadline, verify ownership and explicitly select “Cancel account deletion.” Opening the app, signing in, recovering access or contacting support doesn’t cancel it on its own. Deletion is scheduled after that pending period; completion may take longer.

Some records may be kept longer where the law or a specific safety, security or financial obligation requires it, and backups expire on their own schedule. Those records can’t restore the account. See Delete your data for the full process and what isn’t built yet.

Can a deleted account be restored?

Don’t count on it. Account deletion has a pending period during which normal use is unavailable; follow the deadline shown in the app. Deletion is scheduled after that pending period; completion may take longer. Once the account is permanently deleted, reinstalling the app, using a recovery option or contacting support won’t restore it. If you change your mind, you must explicitly select “Cancel account deletion” during the pending period; recovering access to the account during that period does not cancel the deletion on its own.

Can I use BeAnon on multiple devices at the same time?

Your account lives on one device at a time, and using BeAnon on two devices simultaneously isn’t supported. If you change phones, a linked Google account may help you regain access to the same account and see the history still retained for it, but recovery is not guaranteed.

Safety & Reporting05

How do I report someone for bad behaviour?

Use the report control in the chat, choose the reason and add any context that helps. A report sends your reason and can include a snapshot of up to 25 of the most recent chat entries visible to you, from both people, including system events. Media files are not copied. The snapshot can include message text and captions, attachment type, view-once status, sender role, timestamps and system events. If safe, report before ending or blocking the chat. We may review the reported content, related context and technical data to decide what to do. Depending on severity, actions can include warnings, restrictions, suspension or an account ban. If you can’t use the app, email grievance@beanon.app.

For practical tips, see the Safety Center and our guide on how to chat with strangers safely.

Block is available in friend chats; it stops contact from that account and deletes your chats with them for both of you.
What content is not allowed on BeAnon?

The Community Guidelines apply to every conversation, including private chats. Among other things, they prohibit:

  • Nudity, explicit sexual content or pornography
  • Child sexual abuse or exploitation, including AI-generated material, with zero tolerance
  • Harassment, threats, hate speech or bullying
  • Doxxing or exposing someone’s private information
  • Spam, bots or automated messaging
  • Scams, fraud or anything illegal
  • Promoting terrorism, self-harm or violence

Enforcement is proportionate to the violation and can range from a warning to an account ban. Serious cases can be reported to the authorities. You can appeal a decision through the grievance process.

What happens when I end an anonymous chat?

Ending an anonymous chat stops messaging and access to shared media for both people. What stays afterwards depends on the app version: the text may be deleted for both people, or kept read-only for the other person. A pending friend request can keep the ended chat listed for both people for a limited time. Ending a chat does not report the person; if safe, report first. Ending a chat is different from blocking (which stops that account contacting you), reporting (which asks us to review something) and deleting a single message.

Copies the other person saved outside BeAnon, such as screenshots, are outside our control, and limited records may be kept where a legal or safety obligation requires it.

Do selfie filters keep me anonymous?

No. Where selfie filters are available, they do not guarantee anonymity or verify identity or age. A profile photo is optional, and an unfiltered photo can be used. Assume anything you send could be saved.

Can I block someone I don’t want to hear from?

Block is available in friend chats. It stops contact from that account and deletes your chats with them for both of you. Report first if safe; previously submitted report evidence may remain. It can’t guarantee that the same person will never contact you through a different account, so report them as well if they have broken the rules.

Subscriptions & Billing03

What do premium features include?

If premium features are offered, you’ll see exactly what’s included and the price in the app before you commit to anything. Safety controls never require a subscription.

How do I cancel my subscription?

When paid features and official store listings are available, cancel through the store where you subscribed: Google Play subscriptions on Android or Apple subscriptions on iOS. Cancel before your next billing date to avoid another charge; subscriptions auto-renew until you turn them off.

Cancelling a subscription doesn’t delete your account, and deleting your account doesn’t necessarily cancel a subscription.

Can I get a refund?

You can ask the store that took the payment for a refund, and you can also write to support@beanon.app. Refunds follow the store’s policies and applicable consumer law. Deleting your account or losing your phone doesn’t automatically mean a refund. Support can help if a purchase isn’t working in the app.

STILL WONDERING?

A little more help.

Find contact options and guidance for your next step.

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